Error 400 occurs when you attempt to use a version of our app that is not compatible with the credentials provided to you. This error typically happens if you’ve installed a different version of the app than the one recommended in our setup instructions.

What Does Error 400 Mean?

Error 400 indicates that the app version you’ve installed is not configured to work with our service. Each version of our app is tailored to specific configurations, and using the wrong version can lead to issues such as this error.

Common Scenarios:

1. Installing a Different Version:
   • If you’ve downloaded the app from a source other than the one we provided, or if you’ve installed a version that is not specifically configured for our service, you will encounter Error 400.
   • Solution: To resolve this, please uninstall the current version of the app and install the correct version provided in the email you received during your subscription setup. This version is specifically designed to work seamlessly with the credentials and configurations we provide.
2. Using the Correct Version:
   • Always ensure that you download and install the app from the official link or source provided in our communications. This will prevent compatibility issues and ensure that your credentials work as intended.

Need Assistance?

If you continue to experience Error 400 after installing the correct version or if you have any other questions, please contact our support team. We’re here to help ensure that you have the correct setup for a smooth streaming experience.

Error 356 occurs when our system detects that you are trying to access our service from a different country than your initial login. This error typically happens if you are traveling abroad or using a VPN to mask your location.

What Does Error 356 Mean?

Error 356 is triggered when there is a mismatch between the country of your current IP address and the country from which you first logged in. This is a security measure designed to protect your account and ensure that your streaming experience is consistent with your subscription terms.

Common Scenarios:

1. Traveling Abroad:
   • If you have traveled to a different country and are trying to access our service, you might encounter Error 356. This is because our system recognizes that your current location differs from your original login location.
   • Solution: If you are traveling and want to continue using our service, you can contact us through our ticketing system. We can update your account to reflect your new location, allowing you to stream without interruption.
2. Using a VPN:
   • If you’re using a VPN, it might route your internet connection through a different country, leading to Error 356. VPNs often change your IP address to make it appear as though you are in a different location.
   • Solution: If you are using a VPN, try switching the VPN server to the country you initially logged in from. This should resolve the issue and allow you to stream without any errors.
   • If the error persists even after switching VPN servers, please reach out to our support team for further assistance.

Need Assistance?

Whether you’re traveling or using a VPN, if you continue to face Error 356 or have any other concerns, don’t hesitate to contact our support team. We’re here to help ensure y

BITCOIN PAYMENTS ARE NON REFUNDABLE 

Before asking for a refund, did you try to talk to customer support?
Our customer support may be able to help you resolve the matter.

You can contact customer support via live chat.

For credit card payments, If you want to get a refund for your subscription, below is our policy depending on your subscription;

• If you purchased a “1 Month Subscription”, you’ll be eligible for a refund if you request it within 1 week of the time you paid.
• If you purchased a “3 Months Subscription” or longer, you’ll be eligible for a refund if you request it within 1 month of the time you paid.

If you are willing to take the risk and sign up, you take full responsibility for any issues and are not to contact support regarding any buffering/streaming problems or refund-related issues.

Instead, you may use the: Telegram support group. (https://t.me/apollo1234567)

Users who not comply will risk terminating their accounts!

If the requirements are met, please use the live chat option directly on our website to speak with an agent and why you want a refund and your account information.

You can also check this detailed guide on how to pay using Credit Card (MoonPay).

1- Choose Bitcoin and proceed by placing order :

2-  you will be redirected to a page where you have to copy the address and the amount to send them via MoonPay, you can also scan the QR Code to get the address directly :

3 – Please go to https://buy.moonpay.com/

4 – The next page, enter the amount and hit Continue

5 – Then Enter your Email hit Continue, it send you a code to verify your email address

6 – Please follow the process after these steps, need to enter some of your personal details like your email, phone number, billing address.

10 – on our website you can wait until the transaction confirms , wait until you receive an email from Moonpay that the transaction was completed.

Step by step instructions on how to purchase Apollo Group TV using Cashapp

1- Open your Cash app and in the home screen click on “Buy Bitcoin”

2- Buy the amount of the plan that you are trying to purchase

2- Click the paper airplane button to send bitcoin

5. Click the box icon in the top left corner

6. Click PASTE ADDRESS button OR you can scan the QR code that is in the checkout page of our website above

7. The wallet address from our website will be copied over to you Cash app

1. Log into the PayPal account
2. Select “Send & Request”
3. Input the recipient’s details using the email address that is provided in our checkout page
4. Choose “Sending to a friend” when prompted
5. Enter the payment amount and add a note, if desired
6. Click Submit