Billing and Payments – Apollo Group TV Help Center

renew subscription

admin — Mon, 18 Mar 2024 17:09:10 +0000

Renew Subscription

Renewing your Apollo Group TV subscription is simple and straightforward. We’ve designed our system to give you full control over your subscription, ensuring that you are never charged automatically. Here’s everything you need to know about renewing your Apollo Group TV subscription.

No Automatic Charges

At Apollo Group TV, we believe in giving you control over your payments. Our service is not set up for recurring payments, which means you will never be charged automatically. You won’t have to worry about unexpected charges from us; instead, you renew your subscription when you’re ready.

Renewal Reminders

When your subscription is nearing its expiration date, our system will automatically send you a reminder email. This email will contain an invoice for the upcoming period, allowing you to easily renew your subscription if you choose to continue with our service.

No Action Needed to Cancel

If you decide not to renew your subscription, you don’t need to take any action. Since we do not have automatic payments set up, your subscription will simply expire, and you won’t be charged for the next period. You are free to renew at any time if you change your mind.

How to Renew Your Subscription

Renewing your Apollo Group TV subscription is easy:

Check Your Email: When your subscription is about to expire, you will receive a reminder email with an invoice for the next subscription period.
Use the Same Email Address: To renew your subscription, simply purchase a new order direclty from pricing page using the same email address you used for your previous order. This allows us to renew your subscription seamlessly.
Renewal Confirmation: Once payment is received, your subscription will be renewed, and you will continue using the same credentials as before. There’s no need to reconfigure anything—just continue enjoying your favorite content.

Enjoy Hassle-Free Subscription Management

At Apollo Group TV, we prioritize your convenience and satisfaction. By allowing you to manage your renewals manually, we ensure that you are always in control of your subscription. Whether you choose to renew or take a break, the decision is entirely up to you.

Should you have any questions or need assistance with renewing your subscription, our support team is here to help. Thank you for choosing Apollo Group TV for your streaming needs!

refund

admin — Mon, 18 Mar 2024 17:05:17 +0000

BITCOIN PAYMENTS ARE NON REFUNDABLE

Before asking for a refund, did you try to talk to customer support?
Our customer support may be able to help you resolve the matter.

You can contact customer support via live chat.

For credit card payments, If you want to get a refund for your subscription, below is our policy depending on your subscription;

If you purchased a “1 Month Subscription”, you’ll be eligible for a refund if you request it within 1 week of the time you paid.
If you purchased a “3 Months Subscription” or longer, you’ll be eligible for a refund if you request it within 1 month of the time you paid.

Clients based in Israel are not supported or refund Eligible at all even if card payment is used as a result of local ISP issues.

If you are willing to take the risk and sign up, you take full responsibility for any issues and are not to contact support regarding any buffering/streaming problems or refund-related issues.

Instead, you may use the: Telegram support group. (https://t.me/apollo1234567)

Users who not comply will risk terminating their accounts!

If the requirements are met, please use the live chat option directly on our website to speak with an agent and why you want a refund and your account information.

credit card guide

admin — Wed, 21 Feb 2024 22:12:20 +0000

if you want a step by step video on how to do that , you can check out the short video below :

You can also check this detailed guide on how to pay using Credit Card (MoonPay).

1- Choose Bitcoin and proceed by placing order :

2- you will be redirected to a page where you have to copy the address and the amount to send them via MoonPay, you can also scan the QR Code to get the address directly :

3 – Please go to https://buy.moonpay.com/

4 – The next page, enter the amount and hit Continue

5 – Then Enter your Email hit Continue, it send you a code to verify your email address

6 – Please follow the process after these steps, need to enter some of your personal details like your email, phone number, billing address.

MoonPay also ask for your Card information and fill up your details then hit continue.

If you don’t see it or don’t have online banking, try the following:

Wait for a few minutes and refresh your online banking as some banks may take longer to display the amount
Call your bank and ask if they can provide the amount
Try a different card

7 – Next, you will be prompted to enter your information and upload documents. Moonpay will then verify your identity and approve your transaction, provided you have met the following requirements.

For mor information about verification process, please see this link as your reference:

https://support.moonpay.com/hc/en-gb/articles/360011931677-How-can-I-verify-my-identity

Once you’re done on the verification, you may now need to Enter your Bitcoin wallet address(see the guide below) then hit Continue

9 – now paste the address you copied in step 3 or you can scan the QR code in the checkout page on our website.

10 – on our website you can wait until the transaction confirms , wait until you receive an email from Moonpay that the transaction was completed.

Note: Just in case that Moonpay ask the following, kindly select this option:

Finally the amount will be transferred to us and we will begin by fulfilling your order right away!

IMPORTANT: Please email us at support@apollogroupstv.store for additional assistance.

bitcoin using cash app guide

admin — Tue, 30 Jan 2024 15:07:20 +0000

Here’s the quick video tutorial on how to purchase Apollo Group TV using Cashapp

Step by step instructions on how to purchase Apollo Group TV using Cashapp

1- Open your Cash app and in the home screen click on “Buy Bitcoin”

2- Buy the amount of the plan that you are trying to purchase

2- Click the paper airplane button to send bitcoin

5. Click the box icon in the top left corner

6. Click PASTE ADDRESS button OR you can scan the QR code that is in the checkout page of our website above

7. The wallet address from our website will be copied over to you Cash app

8. Enter the amount for subscription + the additional fee (see next step for fee amount)

9. Select the withdrawal speed (fee) [Priority, Rush, or Standard] (*Note Standard speed can take up to 24 hours to send)

10. Click the X button in the top right corner

11. Enter the new amount including the fee to the original amount and then click the SEND button

12. Click Confirm and Send button at the bottom right

Finally the amount will be transfered to us and we will begin by fulfilling your order right away!

IMPORTANT: Please email us at support@apollogroupstv.store for additional assistance.

How to use PayPal Friends and Family? (Apollo Group TV)

admin — Sun, 28 Jan 2024 22:56:02 +0000

You don’t need any special configurations to send money to friends and family with PayPal – sending funds using PayPal F&F should be simple if you follow the steps:

Log into the PayPal account
Select “Send & Request”
Input the recipient’s details using the email address that is provided in our checkout page
Choose “Sending to a friend” when prompted
Enter the payment amount and add a note, if desired
Click Submit