Apollo Group TV Help Center https://tv.apollogroupstv.store Your Premium TV Subscription Technical Resource Thu, 05 Sep 2024 17:52:57 +0000 en-US hourly 1 https://wordpress.org/?v=6.6.1 https://help.apollogrouptvs.com/wp-content/uploads/2024/01/cropped-cropped-cropped-apollo-group-tv-logo-2-32x32.png Apollo Group TV Help Center https://tv.apollogroupstv.store 32 32 Error 400 Troubleshooting https://tv.apollogroupstv.store/error-400-troubleshooting/ Thu, 05 Sep 2024 17:25:57 +0000 https://tv.apollogroupstv.store/?p=1797 Error 400 troubleshooting

Error 400 occurs when you attempt to use a version of our app that is not compatible with the credentials provided to you. This error typically happens if you’ve installed a different version of the app than the one recommended in our setup instructions.

What Does Error 400 Mean?

Error 400 indicates that the app version you’ve installed is not configured to work with our service. Each version of our app is tailored to specific configurations, and using the wrong version can lead to issues such as this error.

Common Scenarios:

  1. Installing a Different Version:
    • If you’ve downloaded the app from a source other than the one we provided, or if you’ve installed a version that is not specifically configured for our service, you will encounter Error 400.
    • Solution: To resolve this, please uninstall the current version of the app and install the correct version provided in the email you received during your subscription setup. This version is specifically designed to work seamlessly with the credentials and configurations we provide.
  2. Using the Correct Version:
    • Always ensure that you download and install the app from the official link or source provided in our communications. This will prevent compatibility issues and ensure that your credentials work as intended.

Need Assistance?

If you continue to experience Error 400 after installing the correct version or if you have any other questions, please contact our support team. We’re here to help ensure that you have the correct setup for a smooth streaming experience.

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Error 356 troubleshooting https://tv.apollogroupstv.store/error-356-troubleshooting/ Thu, 05 Sep 2024 17:23:56 +0000 https://tv.apollogroupstv.store/?p=1794 Error 356 troubleshooting

Error 356 occurs when our system detects that you are trying to access our service from a different country than your initial login. This error typically happens if you are traveling abroad or using a VPN to mask your location.

What Does Error 356 Mean?

Error 356 is triggered when there is a mismatch between the country of your current IP address and the country from which you first logged in. This is a security measure designed to protect your account and ensure that your streaming experience is consistent with your subscription terms.

Common Scenarios:

  1. Traveling Abroad:
    • If you have traveled to a different country and are trying to access our service, you might encounter Error 356. This is because our system recognizes that your current location differs from your original login location.
    • Solution: If you are traveling and want to continue using our service, you can contact us through our ticketing system. We can update your account to reflect your new location, allowing you to stream without interruption.
  2. Using a VPN:
    • If you’re using a VPN, it might route your internet connection through a different country, leading to Error 356. VPNs often change your IP address to make it appear as though you are in a different location.
    • Solution: If you are using a VPN, try switching the VPN server to the country you initially logged in from. This should resolve the issue and allow you to stream without any errors.
    • If the error persists even after switching VPN servers, please reach out to our support team for further assistance.

Need Assistance?

Whether you’re traveling or using a VPN, if you continue to face Error 356 or have any other concerns, don’t hesitate to contact our support team. We’re here to help ensure y

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Error 358 troubleshooting https://tv.apollogroupstv.store/error-358-troubleshooting/ Thu, 05 Sep 2024 17:20:16 +0000 https://tv.apollogroupstv.store/?p=1792

Error 358 troubleshooting

If you’ve encountered Error 358 while using our app, it indicates that you are trying to stream content from multiple devices on different networks simultaneously. This error is a safeguard to ensure that our service is used within the terms of your subscription, allowing up to five devices to stream concurrently, provided they are all connected to the same network.

What Does Error 358 Mean?

Error 358 typically occurs when you attempt to stream on a device that is not connected to the same network as your other devices. For instance, if you are streaming on a TV at home and then try to stream on your mobile phone at work, you’ll encounter this error. Our system restricts streaming to devices on a single network to prevent unauthorized use across different locations.

Example Scenario:

Imagine you have three TVs and two smartphones connected to your home Wi-Fi. You can stream content on all five devices simultaneously without any issues. However, if you leave home and try to stream on your phone while your family continues to stream on the TVs at home, you’ll receive Error 358.

To resolve this, simply ensure that all your streaming devices are connected to the same Wi-Fi network.

Persistent Issues? Check Your Router Settings

If you’re still encountering Error 358 even when all devices are connected to the same Wi-Fi network, the issue might be related to your router’s configuration. Specifically, if your router is set up to use IPv6, it might assign different IP addresses to your devices, causing the system to mistakenly detect them as being on different networks.

To resolve this, you can change your router settings from IPv6 to IPv4. You can usually do this by logging into your router’s settings. If you’re unsure how, simply search online for instructions specific to your router model.

Need Help?

If you continue to experience issues or have any questions, don’t hesitate to reach out to our support team. We’re here to help ensure you have the best streaming experience possible.

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Set Up Apollo Group TV on Apple TV https://tv.apollogroupstv.store/set-up-apollo-group-tv-on-apple-tv/ Sun, 04 Aug 2024 15:33:49 +0000 https://tv.apollogroupstv.store/?p=1767 How to Set Up Apollo Group TV on Apple TV

Are you looking to stream Apollo Group TV on your Apple TV? This guide will walk you through the simple steps to set up Apollo Group TV on your Apple TV, allowing you to enjoy endless entertainment on your big screen. Follow this step-by-step tutorial to start watching your favorite shows and channels through Apollo Group TV on Apple TV.

Installation Guide:

Streaming Apollo Group TV on Apple TV
Experience premium entertainment directly on your Apple TV with Apollo Group TV. This guide will help you set up Apollo Group TV on your Apple TV, ensuring a smooth and enjoyable streaming experience.

Prerequisites:

  • An Apple TV device
  • Stable internet connection
  • An email with your Apollo Group TV credentials

Step-by-Step Guide to Setting Up Apollo Group TV on Apple TV

 

Step 1: Download IPTVX
    1. Open the App Store on your Apple TV.
    2. Search for “IPTVX” or click this link to download the app directly.
    3. IPTVX is a paid third-party app, but it’s highly recommended due to its excellent performance and compatibility with all versions of Apple TV. Its optimization ensures no buffering issues, unlike other apps.
Step 2: Open the IPTV X App on Apple TV

 

1- After installation, open the IPTV X app on your Apple TV.
Inside the IPTV X app, you need to choose the option : “M3U playlist via domain, user & password

2- Fill the given informations from the purchase email as follows:

Domain : http://XXXXXX.XXXX.XX/

Username : XXXXXX

Password : XXXXXXX

 

Step 3: Enjoy Your Apollo Group TV IPTV Service
  1. Once the playlist is added, you can start exploring channels and content.
  2. Browse through categories, search for your favorite channels, and enjoy the seamless streaming experience.

Troubleshooting Tips:

  • Ensure your Apple TV is connected to a stable internet connection.
  • Double-check the playlist URL for any typos.
  • Restart the IPTVX app if you encounter any issues.

Enhance Your Viewing Experience

To maximize your streaming experience with Apollo Group TV on Apple TV, consider subscribing to IPTV X. This app offers a user-friendly interface and a seamless streaming experience that pairs perfectly with Apollo Group TV.

Frequently Asked Questions

Q: What is Apollo Group TV?
A: Apollo Group TV is a top-tier streaming service that provides access to a vast library of movies, TV shows, live channels, and more, all of which can be streamed on devices like Apple TV.

Q: Do I need a subscription to use Apollo Group TV on Apple TV?
A: Yes, you will need an active subscription and login credentials to access Apollo Group TV content on Apple TV.

Q: Can I use IPTV X on other devices?
A: Yes, while this guide focuses on Apple TV, IPTV X is also compatible with other devices, including iPhones, iPads, and Android devices.

Q: How do I update the IPTV X app on Apple TV?
A: You can update IPTV X by visiting the App Store on your Apple TV and checking for the latest updates to ensure the best streaming experience.

By following these steps, you’ll be able to set up and enjoy Apollo Group TV on your Apple TV effortlessly. Start streaming your favorite content with ease!

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How Many Devices Can Stream Simultaneously with Apollo Group TV? https://tv.apollogroupstv.store/how-many-devices-can-stream-simultaneously/ Tue, 25 Jun 2024 16:34:41 +0000 https://tv.apollogroupstv.store/?p=1733
Unlock the full potential of your home entertainment with Apollo Group TV, which allows you to stream on up to five devices simultaneously, as long as they are connected to the same network. This feature is perfect for households with multiple streaming devices, ensuring that everyone can enjoy their favorite content without interruption.

 

Seamless Streaming on Multiple Devices

 

To provide some clarity regarding the number of devices you can use simultaneously with our service.

You can stream on up to five (5) devices at the same time, provided they are all connected to the same network. For example, if you have multiple devices like TVs, phones, laptops, or computers in your home, you can watch on all five devices concurrently as long as they share the same Wi-Fi network.

To illustrate:

  • If James lives in USA and has three TVs and two cell phones connected to his home Wi-Fi, all these devices can be used simultaneously for streaming.
  • However, if James takes his cell phone to work and attempts to stream while his family is watching TV at home, this will not be possible. Streaming is restricted to a single network at a time.
  • If James stops streaming on his home devices, he can then use his phone for streaming at work or on the go.

This policy ensures a seamless streaming experience within a single network, avoiding conflicts with multiple locations.

Experience the Best in Home Entertainment – Apollo Group TV

 

Join the Apollo Group TV community and experience the ultimate in home entertainment. With the ability to stream on up to five devices simultaneously on the same network, Apollo Group TV is your go-to solution for family movie nights, binge-watching sessions, and everything in between. Get started today and transform your home into a dynamic entertainment hub.

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How to Install Apollo Group TV on Roku https://tv.apollogroupstv.store/how-to-install-apollo-group-tv-on-roku/ Tue, 19 Mar 2024 15:25:29 +0000 https://tv.apollogroupstv.store/?p=1583 How to Install Apollo Group TV on Roku

 

Apollo Group TV Player is a popular IPTV player known for its seamless performance and top-notch streaming experience. This guide will help you install and activate the Apollo Group TV Player using the IBO Player pro app on your Roku device.

Apollo Group TV is highly favored by users looking for a premium IPTV experience, similar to other well-known players like IPTV Smarters and Tivimate. It works exceptionally well with IPTV services that provide login information via Xtreme Codes API or M3U URL.

Installation Guide:

For Roku Devices:

  1. Install IBO Player Pro:
    • Go to the Roku Channel Store on your Roku device.
    • Search for “IBO Player Pro”
    • Download and install the app directly onto your Roku.
  2. Launch IBO Player Pro:
    • After installation, open the IBO Player Player app from your Roku’s home screen.
  3. Activate the App:
    • Visit the IBO Player activation page: https://iboplayer.pro/manage-playlists/activate/.
    • Enter your MAC address and Device Key, which you can find on your Roku device after launching the IBO Player app.
    • Follow the prompts to complete the activation.
    • Enter the M3u Link provided in the email in their platform
  4. Start Streaming:
    • Once activated, exit and enter them app again, you can start enjoying your IPTV channels and content through the IBO Player Pro app on your Roku device.

Important Note:

Apollo Group TV serves as a content player. Your IPTV service provider will provide you with the necessary m3u credentials or login information to add your playlist on IBO Player.

Apollo Group TV FAQ

  • What is Apollo Group TV Player?
    • Apollo Group TV Player is a popular IPTV player that enhances the streaming experience when paired with any IPTV service.
  • Is Apollo Group TV APK Legal?
    • Yes, Apollo Group TV Player is 100% legal to install and use. It’s available on the Roku Channel Store and other platforms.
  • Is Apollo Group TV Safe?
    • Absolutely, Apollo Group TV is safe for installation and use on Roku and Android devices.
  • What Devices Support Apollo Group TV?
    • Apollo Group TV is compatible with any device running the Roku operating system, as well as Android devices like Amazon Firestick, Fire TV, and more.
  • What Does IPTV Stand For?
    • IPTV stands for Internet Protocol Television, a technology for delivering television content over the Internet.
  • How soon can I start using the Apollo Group TV service?
    • New accounts are typically activated within 10 minutes to 3 hours after payment of your invoice.
  • When does my subscription become active?
    • Your subscription becomes active as soon as you receive your activation credentials via email.
  • Can I pay Apollo Group TV with a debit card?
    • Yes, debit cards are typically accepted as a payment method.
  • Does Apollo Group TV have a USA TV channels list?
    • Yes, Apollo Group TV offers a selection of USA TV channels in their IPTV lineup. Availability may vary depending on your subscription.
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renew subscription https://tv.apollogroupstv.store/renew-subscription/ Mon, 18 Mar 2024 17:09:10 +0000 https://tv.apollogroupstv.store/?p=1339

Renew Subscription

Renewing your Apollo Group TV subscription is simple and straightforward. We’ve designed our system to give you full control over your subscription, ensuring that you are never charged automatically. Here’s everything you need to know about renewing your Apollo Group TV subscription.

No Automatic Charges

At Apollo Group TV, we believe in giving you control over your payments. Our service is not set up for recurring payments, which means you will never be charged automatically. You won’t have to worry about unexpected charges from us; instead, you renew your subscription when you’re ready.

Renewal Reminders

When your subscription is nearing its expiration date, our system will automatically send you a reminder email. This email will contain an invoice for the upcoming period, allowing you to easily renew your subscription if you choose to continue with our service.

No Action Needed to Cancel

If you decide not to renew your subscription, you don’t need to take any action. Since we do not have automatic payments set up, your subscription will simply expire, and you won’t be charged for the next period. You are free to renew at any time if you change your mind.

How to Renew Your Subscription

Renewing your Apollo Group TV subscription is easy:

  1. Check Your Email: When your subscription is about to expire, you will receive a reminder email with an invoice for the next subscription period.
  2. Use the Same Email Address: To renew your subscription, simply purchase a new order direclty from pricing page using the same email address you used for your previous order. This allows us to renew your subscription seamlessly.
  3. Renewal Confirmation: Once payment is received, your subscription will be renewed, and you will continue using the same credentials as before. There’s no need to reconfigure anything—just continue enjoying your favorite content.

Enjoy Hassle-Free Subscription Management

At Apollo Group TV, we prioritize your convenience and satisfaction. By allowing you to manage your renewals manually, we ensure that you are always in control of your subscription. Whether you choose to renew or take a break, the decision is entirely up to you.

Should you have any questions or need assistance with renewing your subscription, our support team is here to help. Thank you for choosing Apollo Group TV for your streaming needs!

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refund https://tv.apollogroupstv.store/refund/ Mon, 18 Mar 2024 17:05:17 +0000 https://tv.apollogroupstv.store/?p=1335

BITCOIN PAYMENTS ARE NON REFUNDABLE 

Before asking for a refund, did you try to talk to customer support?
Our customer support may be able to help you resolve the matter.

You can contact customer support via live chat.

For credit card payments, If you want to get a refund for your subscription, below is our policy depending on your subscription;

  • If you purchased a “1 Month Subscription”, you’ll be eligible for a refund if you request it within 1 week of the time you paid.
  • If you purchased a “3 Months Subscription” or longer, you’ll be eligible for a refund if you request it within 1 month of the time you paid.

Clients based in Israel are not supported or refund Eligible at all even if card payment is used as a result of local ISP issues.

If you are willing to take the risk and sign up, you take full responsibility for any issues and are not to contact support regarding any buffering/streaming problems or refund-related issues.

Instead, you may use the: Telegram support group. (https://t.me/apollo1234567)

Users who not comply will risk terminating their accounts!

If the requirements are met, please use the live chat option directly on our website to speak with an agent and why you want a refund and your account information.

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how to install apollo group TV on firestick/Fire TV https://tv.apollogroupstv.store/install-apollo-group-tv-on-firestick-firetv/ Mon, 26 Feb 2024 14:44:55 +0000 https://tv.apollogroupstv.store/?p=1056 Are you looking for how to install Apollo Group TV on firestick and access a wide range of TV shows, movies, and live channels on your Firestick? Apollo Group TV is our dedicated TV app that offers an extensive library of entertainment content, and in this guide, we’ll walk you through the steps to install it on your Firestick device.

Streaming content has become increasingly popular, and Firestick devices have emerged as a convenient platform for accessing a vast array of entertainment options. One such option is Apollo Group TV, a versatile TV app that provides access to a vast library of movies, TV shows, live channels, and more. However, to enjoy the benefits of Apollo Group TV on your Firestick, you’ll need to follow a few simple steps to install the app properly.

Prerequisites

Before we dive into the installation process, it’s essential to ensure that you have the following:

  • A Firestick device (4K or 4K Max recommended for the best experience) or Fire TV
  • A stable internet connection
  • An email with your Apollo Group TV login credentials
  • VPN subscription (optional) – required in some cases when the internet service provider blocks the IPTV connection

Important : make sure to uninstall the outdated app as we update our app regularly, you might run into issues later on if you miss this step.

Enabling Developer Options

 

To install third-party apps like Apollo Group TV on your Firestick, you’ll need to enable Developer Options first. Here’s how:

For Older Firesticks:

Step 1: From the main menu, navigate to Settings > My Fire TV (or Device and Software for built-in Fire OS TVs).

Apollo Group TV Firestick 1

Apollo Group TV Firestick 3

Step 2: Scroll down and select Developer Options.

Step 3: Toggle on “Apps from Unknown Sources.”

Apollo Group TV Firestick 5

Apollo Group TV Firestick 6

For Newer Firesticks:

Step 1:Hover over the “About” section and click the OK button (the middle circle button) on your remote seven times. This will enable Developer Options.

Apollo Group TV Firestick 2

Apollo Group TV Firestick 4

apollo tv enable developer options

Step 2:You’ll see a brief message saying, “You are now a developer.”

 

Installing the Downloader App

 

The Downloader app is a handy tool that allows you to download and install apps directly on your Firestick. Here’s how to get it:

Step 1: From the home screen, select the magnifying glass icon (or “Find” for newer Firesticks) to search.

(old Layout)

Apollo Group TV Firestick 8

(New Firestick Layout)

Apollo Group TV Firestick 9

Apollo Group TV Firestick 10

Step 2: Type “Downloader” and select the app from the search results.

Apollo Group TV Firestick 11

Apollo Group TV Firestick 12

Step 3: Install the Downloader app by following the on-screen instructions.

Apollo Group TV Firestick 13

Apollo Group TV Firestick 14

Apollo Group TV Firestick 15

Apollo Group TV Firestick 16

 

How to download Apollo Group TV

 

With the Downloader app installed, you can now proceed to download and install Apollo Group TV:

Step 1: Open the Downloader app and enter the code that was sent in the subscription email :

apollo tv app downloader code

 

Step 2: Select “Go” to initiate the download of the Apollo Group TV APK file.

downloader code instructions

Step 3: Once the download is complete, select “Install” to install the app on your Firestick.

Apollo Group TV Firestick 19

Step 4: After the installation, select “Done” and then “Delete” to remove the APK file (it’s no longer needed).

Apollo Group TV Firestick 20

Apollo Group TV Firestick 21

Apollo Group TV Firestick 22

Apollo Group TV Firestick 23

 

Accessing Apollo Group TV

 

Step 1: Return to the home screen and locate the “Your Apps & Channels” section.

Apollo Group TV Firestick 24

Step 2: Scroll to the left and select “See All” (if available).

Apollo Group TV Firestick 25

Step 3: Find the “Apollo Group TV” app icon and select it to launch the app.

Apollo Group TV Firestick 26 scaled

Step 4: Wait for the login screen to load, then navigate to the settings menu.

Apollo Group TV Firestick 29

Screenshot 20240125 211302

Step 5: Select “Add Playlist” and enter your Apollo Group TV username and password and select the playlist (provided in the email).

Screenshot 20240125 211316

Screenshot 20240125 211324

Refer to the credentials provided in the email :

credentials apollo

Screenshot 20240125 211331

Screenshot 20240125 212920

Step 6: Choose your desired categories, and you’re ready to start streaming!

Screenshot 20240125 212939

Screenshot 20240125 211415

 

Frequently Asked Questions

 

Q: What is Apollo Group TV?

A: Apollo Group TV is a TV app that provides access to a vast library of movies, TV shows, live channels, and more. It offers a convenient way to stream entertainment content on your Firestick device.

Q: Do I need a subscription to use Apollo Group TV?

A: Yes, you’ll need to obtain a subscription and login credentials to access the content on Apollo Group TV.

Q: Can I install Apollo Group TV on other devices?

A: While this guide focuses on installing Apollo Group TV on Firestick devices, the app may be compatible with other streaming devices or platforms. However, the installation process may differ.

Q: How do I update Apollo Group TV?

A: If a new version of the app is available, you can update it by following the same steps outlined in this guide. The Downloader app will ensure that you have the latest version installed.

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credit card guide https://tv.apollogroupstv.store/credit-card-guide/ Wed, 21 Feb 2024 22:12:20 +0000 https://tv.apollogroupstv.store/?p=898 if you want a step by step video on how to do that , you can check out the short video below :

You can also check this detailed guide on how to pay using Credit Card (MoonPay).

1- Choose Bitcoin and proceed by placing order :

2-  you will be redirected to a page where you have to copy the address and the amount to send them via MoonPay, you can also scan the QR Code to get the address directly :

bitcoin address

3 – Please go to https://buy.moonpay.com/

4 – The next page, enter the amount and hit Continue

1

5 – Then Enter your Email hit Continue, it send you a code to verify your email address

2

6 – Please follow the process after these steps, need to enter some of your personal details like your email, phone number, billing address.

3

4

MoonPay also ask for your Card information and fill up your details then hit continue.

If you don’t see it or don’t have online banking, try the following:

  • Wait for a few minutes and refresh your online banking as some banks may take longer to display the amount
  • Call your bank and ask if they can provide the amount
  • Try a different card
7 – Next, you will be prompted to enter your information and upload documents. Moonpay will then verify your identity and approve your transaction, provided you have met the following requirements.
5

For mor information about verification process, please see this link as your reference:

https://support.moonpay.com/hc/en-gb/articles/360011931677-How-can-I-verify-my-identity

Once you’re done on the verification, you may now need to Enter your Bitcoin wallet address(see the guide below) then hit Continue

6

9 – now paste the address you copied in step 3 or you can scan the QR code in the checkout page on our website.

10 – on our website you can wait until the transaction confirms , wait until you receive an email from Moonpay that the transaction was completed.

Note: Just in case that Moonpay ask the following, kindly select this option:
7
Finally the amount will be transferred to us and we will begin by fulfilling your order right away!
IMPORTANT: Please email us at support@apollogroupstv.store for additional assistance.
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credit card guide nonadult